Choose how to submit a complaint below:

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​Title VI – Civil Rights Complaints


​Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national
origin in programs and activities receiving federal financial assistance. Columbia County Transportation
along with the Federal Transit Administration is committed to using non-discriminatory practices in the
bus service.

If you believe you or others:
- have been discriminated against due to race, color, or national origin,
- have been excluded from participation in or denied the benefit of, or;
- have been subject to discrimination under any Columbia County Transportation service, program or
activity.

You have the right to register a Title VI Civil Rights complaint. Please return completed form to:

_______________, Transportation Director
Columbia County Transportation
401 State Street, Hudson, NY 12534
E-mail: [email protected]
Phone number for a Title VI complaint: (518) 828-2031.
Website: www.columbiacountyny.com


Columbia County Transportation, through its Transportation Director, will respond in writing to the
person filing a Title VI complaint within 5 business days. If Columbia County Transportation's
investigation determines that the complaint involves discrimination covered by Title VI; within twenty
working days, a report on the complaint will be completed and mailed to the complainant.
The report will document the violation, the actions that will be taken to comply with the provisions of
Title VI and the appeal procedure.
Also, you have the right to file your Title VI complaint directly with the Federal Transit Administration
within 180 days of the alleged event:

Federal Transit Administration
Office of Civil Rights
Attention: Title VI Program Coordinator
East Building, 5th Floor-TCR
1200 New Jersey Avenue, SE
Washington, DC 20590

Columbia County Transportation will make reasonable modifications to its policies, practices or
procedures when requested to do so by individuals with disabilities when such accommodations are
necessary to avoid discrimination on the basis of disability.


Requests for accommodations will be considered on a case-by-case basis and may be denied if:
- Granting the request would fundamentally alter the nature of the service, programs or activities;
- Granting the request could create a direct threat to the health or safety of others;
- Without such modifications, the individual with a disability is otherwise able to fully use the
authority's services, programs or activities for their intended purpose.